{"product_id":"dental-office-or-clinic-management-unleashing-business-potential","title":"Dental office or clinic management. Unleashing business potential","description":"\u003cdiv data-v-9ad12abf=\"\" class=\"ql-editor product-program__description-wrapper custom-style-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eСourse on the development of a dental clinic or office. After completing this training, you will be able to grow a profitable business, as well as avoid mistakes in doing business.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLecturer – Laura Nelson – a leading consultant to dental clinics from the USA.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course you will learn:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– How to make a clinic client a \"patient for whole life\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– How to build time management for the effective operation of the clinic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– How not to lose profit in case of no shows \u0026amp; cancellation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– How to communicate with employees and be a \"dream team\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– How to interview and hire only the best of the best candidates\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– How to involve the team in the process of hiring and training new employees.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFirst of all, this course is suitable for managers and owners of a dental clinic or office. Secondly, for those who want to open their own office or become a manager.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"product-program\"\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"product-program__lesson\"\u003e\n\u003ch3 data-v-05addd47=\"\" data-v-9ad12abf=\"\" class=\"o-typography__heading3 product-program__lesson-title\"\u003e\u003cstrong\u003e\u003cspan data-v-9ad12abf=\"\" class=\"product-program__lesson-number\"\u003eLesson 1.\u003c\/span\u003eFace-To-Face: Delivering an Immersive Customer-Centric Experience\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"ql-editor product-program__lesson-description\"\u003e\n\u003cp\u003e\u003cstrong\u003e– Administrators as the face of the clinic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– The value of teamwork\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Why patients don`t come back?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– 5 criteria for perfect customer service\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Basic rules of the customer service\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Phone Service: SMILE Guide and Goals\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Presentation of the treatment plan to the patient: principles\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Team Communication: 3 Rules of Leadership.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eRecommended for:\u003c\/em\u003e Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"product-program__lesson\"\u003e\n\u003ch3 data-v-05addd47=\"\" data-v-9ad12abf=\"\" class=\"o-typography__heading3 product-program__lesson-title\"\u003e\u003cstrong\u003e\u003cspan data-v-9ad12abf=\"\" class=\"product-program__lesson-number\"\u003eLesson 2.\u003c\/span\u003eClocked-In: Make Every Minute Matter\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"ql-editor product-program__lesson-description\"\u003e\n\u003cp\u003e\u003cstrong\u003e– How to make the clinic work effectively?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Organization of a dental clinic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Keys to effective time management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Priorities: efficiency or workload\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Analysis of working hours\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Delegation of responsibilities\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Top 10 dental office soft skills\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– The importance of morning meetings of employees.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eRecommended for:\u003c\/em\u003e Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"product-program__lesson\"\u003e\n\u003ch3 data-v-05addd47=\"\" data-v-9ad12abf=\"\" class=\"o-typography__heading3 product-program__lesson-title\"\u003e\u003cstrong\u003e\u003cspan data-v-9ad12abf=\"\" class=\"product-program__lesson-number\"\u003eLesson 3.\u003c\/span\u003eTake Control: Maximize The Schedule, Optimize Productivity\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"ql-editor product-program__lesson-description\"\u003e\n\u003cp\u003e\u003cstrong\u003e– Principles and problems in scheduling\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Block schedule concept\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– IMPACTS: reasons for an unsuccessful schedule\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Analysis of the clinic's work: daily and monthly report\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Reactivation of patients\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Verbal skills of employees: the importance for an effective schedule\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Cancellation of the visit: types and policy of the clinic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– How to use the cancelled time?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Motivation of the patient to enroll in the clinic: rules.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eRecommended for:\u003c\/em\u003e Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"product-program__lesson\"\u003e\n\u003ch3 data-v-05addd47=\"\" data-v-9ad12abf=\"\" class=\"o-typography__heading3 product-program__lesson-title\"\u003e\u003cstrong\u003e\u003cspan data-v-9ad12abf=\"\" class=\"product-program__lesson-number\"\u003eLesson 4.\u003c\/span\u003eGetting Along: Talking It Out, Keeping Teams Strong\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"ql-editor product-program__lesson-description\"\u003e\n\u003cp\u003e\u003cstrong\u003e– Team: if employees don't get along?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– The 7 C’s of effective communication\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– 3 causes of conflict in the workplace\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– The communication cycle in the team and with the patient\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– 8 tools for conducting difficult discussion with the team\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Verbal and non-verbal communication methods\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Active listening as a guarantee of effective work.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eRecommended for:\u003c\/em\u003e Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"product-program__lesson\"\u003e\n\u003ch3 data-v-05addd47=\"\" data-v-9ad12abf=\"\" class=\"o-typography__heading3 product-program__lesson-title\"\u003e\u003cstrong\u003e\u003cspan data-v-9ad12abf=\"\" class=\"product-program__lesson-number\"\u003eLesson 5.\u003c\/span\u003eOutlining the hiring process\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"ql-editor product-program__lesson-description\"\u003e\n\u003cp\u003e\u003cstrong\u003e– The process of hiring employees: when and whom to accept\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Clinic culture: values and goals of employees\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Creating a list of requirements for a candidate: trainee or talented\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Advertising to attract employees: basic principles\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Where to look for a new employee\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Resume evaluation: identification of \"red flags\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Recommendations to us: pros and cons.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eRecommended for:\u003c\/em\u003e Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"product-program__lesson\"\u003e\n\u003ch3 data-v-05addd47=\"\" data-v-9ad12abf=\"\" class=\"o-typography__heading3 product-program__lesson-title\"\u003e\u003cstrong\u003e\u003cspan data-v-9ad12abf=\"\" class=\"product-program__lesson-number\"\u003eLesson 6.\u003c\/span\u003eInterviewing and selecting right candidate\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv data-v-9ad12abf=\"\" class=\"ql-editor product-program__lesson-description\"\u003e\n\u003cp\u003e\u003cstrong\u003e– Phone interview: who to invite to a personal meeting\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Personal interview: first impression\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– What questions should I ask at a personal meeting?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Training of new employees: recommendations\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– On-the-job briefing: checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Mistakes in training new employees\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e– Involvement of the team in the process of hiring and training new employees.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eRecommended for:\u003c\/em\u003e Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e6 lessons \u003cspan data-v-49dfad2a=\"\"\u003e(8h 27min)\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Dentico || لكورسات طب الاسنان","offers":[{"title":"Default Title","offer_id":56212849262972,"sku":null,"price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0919\/1446\/9756\/files\/dental-office-or-clinic-management-unleashing-business-potential-1238123741.jpg?v=1778628434","url":"https:\/\/dentalcourse.store\/products\/dental-office-or-clinic-management-unleashing-business-potential","provider":"Dentico || لكورسات طب الاسنان","version":"1.0","type":"link"}