{"product_id":"patient-communication-and-dental-office-management-protocols-clinical-tips-and-strategies-yiannikos","title":"Patient Communication and Dental Office Management: Protocols, Clinical Tips, and Strategies","description":"\u003cdiv class=\"dentico-course-sheet\" lang=\"en\" dir=\"ltr\"\u003e\n\u003cp\u003e\u003cstrong\u003eCategory:\u003c\/strong\u003e Marketing and Management\u003cbr\u003e\u003cstrong\u003eInstructor(s):\u003c\/strong\u003e Anna-Maria Yiannikos\u003cbr\u003e\u003cstrong\u003eCourse structure:\u003c\/strong\u003e Lessons: 5 total (4 lessons + 1 free) | Duration: 2 h 27 min\u003c\/p\u003e\n\u003ch3\u003eCourse overview\u003c\/h3\u003e\n\u003cdiv class=\"dentico-course-overview\"\u003e\n\u003cp\u003eThe latest strategies and protocols for effective dental clinics management and enhanced patient communication!\u003c\/p\u003e\n\u003cp\u003eWithin the course you will learn:\u003c\/p\u003e\n\u003cp\u003e– Protocols for attracting and retaining patients\u003c\/p\u003e\n\u003cp\u003e– Protocols to dentist-patient communication\u003c\/p\u003e\n\u003cp\u003e– Strategies to dealing with patient complains\u003c\/p\u003e\n\u003cp\u003e– Strategies to maintain a healthy work-life balance.\u003c\/p\u003e\n\u003cp\u003eTake your communication and clinic management skills to the next level with Dr. Anna-Maria Yiannikos — A renowned expert in the fields of human resources and dental business administration.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch3\u003eWhat you will learn\u003c\/h3\u003e\n\u003cul class=\"dentico-learning-outcomes\"\u003e\n\u003cli\u003eApply the 80\/20 rule to prioritize clinical issues and improve practice efficiency.\u003c\/li\u003e\n\u003cli\u003eImplement five-step protocols to resolve patient complaints courteously and effectively.\u003c\/li\u003e\n\u003cli\u003eUse targeted communication techniques to understand patient needs and foster cooperation.\u003c\/li\u003e\n\u003cli\u003eDevelop strategies for attracting patients and maintaining work-life balance as an associate.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse lessons\u003c\/h3\u003e\n\u003cdiv class=\"dentico-lesson-list\"\u003e\n\u003cdiv class=\"dentico-lesson-card\"\u003e\n\u003ch4 class=\"dentico-lesson-heading\"\u003e\n\u003cspan class=\"dentico-lesson-number\"\u003eLesson 1.\u003c\/span\u003e \u003cspan class=\"dentico-lesson-name\"\u003eMastering Patient Management. Keep Your Energy High and Your Practice Flourishing. Introductory lesson\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cdiv class=\"dentico-lesson-program\"\u003e\n\u003cp\u003e– The principles of the 80\/20 rule. Application in clinical scenarios\u003c\/p\u003e\n\u003cp\u003e– Identify and address problems and concerns of patients to regain control and empower your practice\u003c\/p\u003e\n\u003cp\u003e– The 5 steps of dealing with patient complains\u003c\/p\u003e\n\u003cp\u003e– The 5 steps to solve problems with courtesy and care\u003c\/p\u003e\n\u003cp\u003e– Enhance the ability to understand your patients' concerns and needs\u003c\/p\u003e\n\u003cp\u003e– Master effective communication. Practical communication skills to engage with patients\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"dentico-lesson-card\"\u003e\n\u003ch4 class=\"dentico-lesson-heading\"\u003e\n\u003cspan class=\"dentico-lesson-number\"\u003eLesson 2.\u003c\/span\u003e \u003cspan class=\"dentico-lesson-name\"\u003eMastering Patient Management. Keep Your Energy High and Your Practice Flourishing\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cdiv class=\"dentico-lesson-program\"\u003e\n\u003cp\u003e– The principles of the 80\/20 rule. Application in clinical scenarios\u003c\/p\u003e\n\u003cp\u003e– Identify and address problems and concerns of patients to regain control and empower your practice\u003c\/p\u003e\n\u003cp\u003e– The 5 steps of dealing with patient complains\u003c\/p\u003e\n\u003cp\u003e– The 5 steps to solve problems with courtesy and care\u003c\/p\u003e\n\u003cp\u003e– Enhance the ability to understand your patients' concerns and needs\u003c\/p\u003e\n\u003cp\u003e– Master effective communication. Practical communication skills to engage with patients\u003c\/p\u003e\n\u003cp\u003e– Strategies to setting and maintaining boundaries with your patients\u003c\/p\u003e\n\u003cp\u003e– Promote a professional and respectful environment within your practice\u003c\/p\u003e\n\u003cp\u003e– Strategies to maintain high energy levels and a positive outlook. Manage difficult patients with confidence and poise.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"dentico-lesson-card\"\u003e\n\u003ch4 class=\"dentico-lesson-heading\"\u003e\n\u003cspan class=\"dentico-lesson-number\"\u003eLesson 3.\u003c\/span\u003e \u003cspan class=\"dentico-lesson-name\"\u003eAttracting New Patients. Ingredients to Grow Your Dental Practice\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cdiv class=\"dentico-lesson-program\"\u003e\n\u003cp\u003e– Challenges dental professionals face in marketing their practice\u003c\/p\u003e\n\u003cp\u003e– Overcome daily obstacles to create a successful growth strategy of your dental practice\u003c\/p\u003e\n\u003cp\u003e– Strategies to establish a consistent influx of new patients\u003c\/p\u003e\n\u003cp\u003e– Strategies to stay ahead of your competition and maintain a thriving practice\u003c\/p\u003e\n\u003cp\u003e– The use of contemporary marketing methods, such as VIP seminars, podcasts, Instagram live sessions, and online reviews, to attract and engage potential new patients\u003c\/p\u003e\n\u003cp\u003e– Protocols for developing the skills and mindset required to excel in both the clinical and business aspects of your dental practice. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"dentico-lesson-card\"\u003e\n\u003ch4 class=\"dentico-lesson-heading\"\u003e\n\u003cspan class=\"dentico-lesson-number\"\u003eLesson 4.\u003c\/span\u003e \u003cspan class=\"dentico-lesson-name\"\u003eOvercoming the Challenges of an Associate Dentist. Work-life Balance\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cdiv class=\"dentico-lesson-program\"\u003e\n\u003cp\u003e– Techniques for attracting and retaining patients\u003c\/p\u003e\n\u003cp\u003e– Time management skills to help you balance clinical work, administrative tasks, and professional development\u003c\/p\u003e\n\u003cp\u003e– Techniques to achieve optimal efficiency and productivity in your role as an associate dentist\u003c\/p\u003e\n\u003cp\u003e– How to set realistic goals and achieve them\u003c\/p\u003e\n\u003cp\u003e– Deal with the pressures of dentistry, and maintain a healthy work-life balance. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"dentico-lesson-card\"\u003e\n\u003ch4 class=\"dentico-lesson-heading\"\u003e\n\u003cspan class=\"dentico-lesson-number\"\u003eLesson 5.\u003c\/span\u003e \u003cspan class=\"dentico-lesson-name\"\u003eOvercoming the Challenges of an Associate Dentist. Communication Skills\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cdiv class=\"dentico-lesson-program\"\u003e\n\u003cp\u003e– Staff and patients' communication skills\u003c\/p\u003e\n\u003cp\u003e– Steps to creating a positive work environment, foster patient satisfaction, and facilitate teamwork within your dental practice\u003c\/p\u003e\n\u003cp\u003e– The 4 essential elements for successful communication\u003c\/p\u003e\n\u003cp\u003e– Powerful words and word choice\u003c\/p\u003e\n\u003cp\u003e– Body language and expression of feeling\u003c\/p\u003e\n\u003cp\u003e– The S.M.A.R.T model to attract more patients and improve patient-dentist communication.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"دينتيكو لكورسات طب الاسنان","offers":[{"title":"Default Title","offer_id":57691952316796,"sku":"DENTICO-PF-01H43MT5R0MHW3T8ZKCRJFD6JY","price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0919\/1446\/9756\/files\/08faff4a.webp?v=1792183787","url":"https:\/\/dentalcourse.store\/products\/patient-communication-and-dental-office-management-protocols-clinical-tips-and-strategies-yiannikos","provider":"Dentico || لكورسات طب الاسنان","version":"1.0","type":"link"}